Terms & Conditions

1. What Binsley provides

Binsley provides reusable moving bins and related supplies only. We do not provide moving labour and we do not handle, pack, load, transport or unload customer belongings.

Bins are heavy-duty plastic moving bins with snap-on lids, 102 litres of capacity each. Exterior dimensions (at the top of the tote) are 28.55 in L x 19.61 in W x 15.27 in H (72.5 x 49.8 x 38.8 cm); interior dimensions (at the bottom of the tote) are 23.5 in L x 14.5 in W x 13 in H (59.7 x 36.8 x 33 cm). Bins are cleaned and inspected between rentals.

2. Delivery and pickup

Deliveries and pickups take place on Mondays, Wednesdays and Fridays within our published service area.

Binsley team members do not enter customer residences or buildings. Delivery and pickup are made at an agreed exterior location such as a porch, driveway, garage or building lobby unless otherwise arranged in writing.

If nobody is present, bins may be left at the agreed exterior location. Once delivered, the customer is responsible for the bins until they are collected.

3. Pricing and weekly billing

The first week of a rental is billed at $5.00 per bin and is charged at checkout.

Each additional week is billed at $1.50 per bin. A payment method is kept securely on file and billed automatically at the end of each Monday, Wednesday or Friday that matches the day of the week the bins were delivered, for as long as the bins have not been picked up.

Partial weeks are not refunded. Billing stops once the bins have been collected.

All prices are in Canadian dollars and exclude applicable taxes unless stated otherwise.

4. Customer responsibilities

Pack bins safely and do not overload them beyond reasonable capacity or the ability of one person to lift comfortably.

Do not place hazardous, flammable, corrosive, perishable, wet or illegal materials in the bins.

Keep bins clean and dry, and return them empty and in reasonable condition at pickup.

Bins remain the property of Binsley at all times. Lost, stolen or materially damaged bins may be charged at replacement cost.

5. Limitation of liability

Binsley's liability is limited to direct damages arising from negligent delivery or pickup by Binsley, and is capped at the total rental fees paid by the customer for the affected rental.

Binsley is not liable for damage arising from misuse of bins, overloading, improper packing, or the customer's handling, loading, transport or unloading of belongings.

Moving is performed at the customer's own risk. Binsley is not liable for indirect, incidental, special or consequential damages, including lost time, delays or property damage occurring during a move.

6. Cancellations and changes

Delivery dates may be changed up to 24 hours before the scheduled delivery day at no cost, subject to availability.

Cancellations made before delivery are refunded in full. Once bins are delivered, the first week is non-refundable.

7. Privacy

We collect your name, email address, phone number and service addresses to fulfil and bill your rental. Payment card details are handled by our payment processor and are not stored on Binsley systems.

8. Governing law

This agreement is governed by the laws of the Province of Ontario and the applicable federal laws of Canada.

9. Contact

Questions about these terms? Call (289) 642-BINS (2467).